Returns & Exchanges Policy

At Sun Baby, we want you and your little ones to be completely happy with your purchase. If you are not satisfied, you can return or exchange eligible items within 30 days of delivery in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is unused.

• 3.
  Ship the Items

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.